Tag: Natural Language Processing
MAIA Cognitive at the Expo Relación Cliente 2023
Last Wednesday, November 23, MAIA Cognitive was presented for the first time at the Expo Relación Cliente 2023. Held at Kinepolis Ciudad de la Imagen, Madrid, the ExpoRC23 is an event of reference in the sector in which a wide audience around the Customer Experience (CX) meets. BPOs, technology providers and clients meet to […]
What is Conversational AI and how did we get here?
Conversational AI is a branch of artificial intelligence that simulates human conversations. In order to understand what conversational AI is, it is essential to know the concept of Natural Language Processing and how it has evolved to allow us to talk about conversational AI. Natural Language Processing Natural language processing seeks to teach machines […]